Returns & Exchanges Policy
At Alkhair Foam, we want you to enjoy the ultimate sleeping experience; if you are not completely satisfied with your purchase, you can return or exchange your items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or phone with your order number and reason for the return.
- 2.Inspection and Approval
Ensure the product is in its original packaging and unused condition; our team will review your request within 48 hours.
- 3.Schedule a Pickup
Once approved, we will coordinate a convenient time for our logistics partner to collect the foam products from your doorstep.
- 4.Receive Your Refund
After the item reaches our warehouse and passes quality control, your refund will be processed to your original payment method within 7-10 business days.