Frequently Asked Questions
Everything you need to know about Alkhair Foam products and services.
What makes Alkhair Foam different from other mattresses?
Alkhair Foam uses high-density, medical-grade materials designed for superior lumbar support and pressure relief. Our foam is engineered to maintain its shape for years, ensuring a perfect balance of comfort and durability.
Do you offer home delivery services?
Yes, we provide doorstep delivery across the country. Standard delivery usually takes 3-5 business days depending on your location. Large items like king-size mattresses are handled by our specialized logistics team to ensure safe arrival.
What is your return and exchange policy?
We offer a 7-day satisfaction guarantee. If you are not satisfied with your purchase, you can request an exchange or return, provided the item is in its original packaging and unused condition.
Does my Alkhair Foam product come with a warranty?
Absolutely. Most of our premium mattresses and foam products come with a dedicated warranty ranging from 5 to 10 years against sagging and manufacturing defects.
What payment methods do you accept?
We accept all major credit and debit cards, bank transfers, and Cash on Delivery (COD) for most regions to make your shopping experience seamless.
How do I care for my foam mattress to ensure longevity?
We recommend using a waterproof mattress protector and rotating the mattress every 3-6 months. Avoid folding the mattress or using harsh chemicals for cleaning to preserve the integrity of the foam.